- We understand how important authenticity is when shopping for high end items. At
TREETINI, we source all our products directly from the brands or their authorized distributors. All items will be received with all tags attached. We guarantee the authenticity of every item we sell.

• - We want you to be completely satisfied with your purchase. If, for any reason, you are not, we offer a 14-day return policy on all items that have not been used or altered and are still in their original packaging. Please visit our “Return Policy” page for full details.

• - Protecting your personal information is of utmost importance to us. We use advanced security measures to protect your data, including SSL technology for secure online transactions. Please visit our “Privacy Policy” page to learn more about our data protection measures.

• - We strive to process and ship all orders as quickly as possible. The standard delivery time is 3-5 business days, however, this will depend upon on your location. Tracking numbers will be provided with each order so that you can track your packages estimated arrival date.

- We understand that sometimes you may need to make changes to your order. If you need to change or cancel an order, please contact our customer care team as soon as possible at Info@treetini.com We'll do our best to accommodate your request, however, we cannot guarantee changes once an order has been processed for shipping.

- Absolutely, we delight in serving luxury shoppers from around the globe

After your order is placed, you'll receive an email confirmation with your order details. If you don’t receive an email, please ensure it hasn't been filtered into your spam or junk folder. If you still cannot find it, contact our customer care team and we'll happily assist you.